Privacy policy

Register description

1. Registrar

  • Name: Harvia
  • Domicile: Muurame, Suomi
  • Address: Teollisuustie 1-7, 40951 Muurame, FINLAND
  • Business ID: 0176654-2

2. Register administrator

  • Name: Pia Supi
  • Contact: Teollisuustie 1-7, 40951 Muurame, pia.supi@harvia.fi

3. Name of register

Harvia Customer Register

4. Grounds for keeping the register and purpose of use

A direct marketing register in accordance with the Personal Data Act (523/99) § 10.

The registered has agreed to be registered as Harvia customer, has subscribed to Harvia newsletters, has bought Harvia products or has partaken in a Harvia organized event or lottery.

Personal data is processed for the following purposes:

  • maintaining the Harvia Customer Register
  • archiving and processing orders from Harvia e-commerce services
  • maintaining customer relationships
  • gathering and analysing statistical data.

Personal data can be used to develop Harvia’s operations and for targeted marketing. Personal data is processed within the limits permitted and required by the Personal Data Act.

The data of the register may be used in Harvia’s own registers for targeting advertisements without disclosing personal data to third parties. Customers may forbid marketing and communication via these services by contacting the service provider by e-mail at support@harvia.fi.

Harvia may use third party co-operatives to maintain customer and service relationships. Parts of the personal data may be transferred to the co-operatives’ servers due to technical requirements. Data is processed only to maintain Harvia customer relationships through technical interfaces.

5. Data contained in the register

  • Person’s first and last names
  • E-mail address
  • Street address
  • Phone number
  • Data of previous orders (webstore)
  • Data of customer’s owned products, registrations and previous contacts with Harvia customer service.

6. Regular data sources

Personal data is collected from customers themselves with their acceptance.

7. Regular disclosure of data

Harvia may disclose personal data to a third party under the following conditions:

  • under legislative and regulatory requirements
  • for the service provider to deliver or develop the service
  • when in good faith it is found necessary to protect Harvia’s rights, to protect the registered and others, to investigate frauds or to comply to data requests by authorities

8. Regular disclosure of data and information transfer outside of EU or the European Economic Area

Data is not transferred outside the EU or European Economic Area.

9. Data retention

Personal data will be removed upon the person’s request, unless Harvia is required to retain the data due to legal obligations or contractual rights and obligations agreed upon by both parties.

10. Register protection

Personal data is protected against unauthorized access and unintentional or illegal processing by adequate technical and organizational measures.

11. Right of access to data

The registered has the right to access his/her personal data and the right to inspect, rectify and update said data. If the registered wishes his/her data be removed from Harvia’s Customer Register, he/she can request the data to be removed.

In compliance with applicable personal data legislation, the registered has the right to transfer his/her personal data from one system or service to another, i.e. receive a copy of his/her personal data in a legible and established format and to transfer them to another registrar.

Aforementioned requests are to be presented to the Register Administrator mentioned in Paragraph 2.

If the registered finds that his/her legal rights have been offended, he/she is entitled to file a complaint to the national data protection authority or to another European Union or European Economic Area data protection authority.

The Finnish authority is the Office of the Data Protection Ombudsman. Contact information can be found here.

Cookies

We use cookies to monitor how our website is used. You can find more information below about:

  • cookies
  • how we use cookies
  • how you can control their use.

If you do not agree to these terms, you should not use our website.

1. What are cookies?

Cookies are small text files that are stored on your computer or other device when you visit a website. During every subsequent visit, the cookies are sent back to our website or another website that recognises the cookie.

With cookies, we can identify your device when you return to the site, remember your choices, improve your user experience, and customise the content on our website and possible advertisements on other services.

Read more about cookies at www.aboutcookies.org.

2. Cookies used by our website

We use different types of cookies on our website. The cookies can be grouped both by their duration as well as their purpose.

Concerning the duration, we use both session cookies and persistent cookies. Session cookies disappear when you close your browser. Persistent cookies are stored for a longer, predetermined period.

You can find more information about cookies used for specific purposes below.

Required

Some cookies are necessary for the technical functioning and use of our website. These cookies do not collect any information about the user that could be used in marketing. They do not save any websites selected by the user, either.

Performance

Our performance cookies collect information on how the users use our website (such as most visited pages, possible error messages). These cookies do not collect identifiable information about the users; instead, they are anonymous and used only to improve the functionality of the website.

Our website uses Google Analytics cookies. The information collected by these cookies is moved and stored on Google servers, some of which may be located outside the EU; in that case, they are subject to local data protection legislation. More information about Google’s privacy policy and the use of Google Analytics:

Google Analytics privacy overview
Opt out of Google Analytics tracking

Our website also uses Facebook cookies. The information collected by these cookies may be moved and stored on these parties’ servers, which may be located outside the EU.

Functional

Our website uses functional cookies to remember your selections (such as language or region), which gives you a more focused and individualised experience while visiting the site.

Third-party cookies

Our website also has buttons that make it easier to share content in various online communication environments and social media. If you use these buttons, the service you select may store a cookie on your device. We do not control these cookies. You can find more information about the use of third-party cookies from the website of the party in question.

Our website may approve the cookies of these third-party services. They may include, for example, advertisements shown via the Facebook or Google services.

3. How do you control or delete cookies?

Most browsers accept cookies, but you can usually change the browser settings and prevent the storage of new cookies, delete the existing cookies or ask for a notification before storing new cookies.

If you want your browser to prevent the use of cookies, select the correct settings in accordance with the instructions of the manufacturer of your browser (they can usually be found in the Help, Tools or Edit menu). You can find more detailed instructions at www.aboutcookies.org.

If you reject cookies or disable them, some of the functions of our website may not work. Disabling a cookie or a type of cookies is not enough to remove the cookie from the browser; instead, you must delete the cookies yourself via your browser.